Welcome to the privacy policy of ComptonCraft Appliance Repair. Your privacy is important to us, and we are committed to protecting the information you share with us. This privacy policy outlines how we collect, use, share, and protect your information when you visit our website and use our services.

Information We Collect

We collect personal information that you voluntarily provide to us when you contact us through our call request form or when you connect with us by phone. The personal information collected includes your name, phone number, and email address.

We may also collect non-personal browsing data through cookies or web beacons to enhance your experience on our website. This data includes information such as your IP address, browser type, and pages you visit.

How We Use Your Information

We use the personal information you provide to us to contact you via phone, email, or text for service-related purposes. In doing so, you agree that we may reach out for follow-up and service scheduling.

We use non-personal browsing data collected through cookies and web beacons to improve our website and tailor it to your preferences, improving your overall user experience.

Information Sharing Practices

We may share your personal information with our trusted partners who assist in the operational and service aspects of our business. These partners are obligated to maintain the confidentiality and safety of your information.

We ensure that your personal information is not sold or rented to third parties for marketing purposes. All information shared is for operational and service needs only.

User Rights and Dispute Resolution

By using our services and website, you agree to waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. We encourage resolving issues directly with us by contacting our opt-out number: (310) 742-5241.

You also agree that any claims or disputes can only result in compensation up to a maximum of $100. Each party involved in a dispute will bear their own legal fees and expenses, regardless of the outcome.

Security Measures

We implemented reasonable physical, technical, and administrative security measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to keep your information secure, it is important to acknowledge that no method of transmission over the Internet is entirely secure.

Policy Changes

We reserve the right to update this privacy policy as needed to reflect changes in our practices or to comply with legal obligations. When we make changes, we will revise the last updated date at the bottom of this policy. Continuing to use our website and services signals your acceptance of these changes.

Contact Information

If you have any questions or concerns about this privacy policy, please reach out to us at the following number for further assistance: (310) 742-5241.